Ordering
By completing and submitting an electronic order form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Please note that products will not be sent until we have authorization from your payment card issuer. We will not be liable if there is a delay, and we will not accept your order if payment is not authorized.
Certain steps must be followed for a contract to be formed, as described below.
After you have placed your order
You will receive an email to acknowledge your order. It will confirm which products you have ordered, but it may not constitute an acceptance of your order. You may be directed to a third-party site to complete your order.
We do not have to accept your order, and for example, we will not accept your order if:
- We do not have the products in stock
- Your payment is not authorized
- There is an error on our website regarding the price or other details of the products
- You have canceled your order
We reserve the right to refuse any order.
Returning products after sending
Each product sold through John Hardy’s Bar-B-Q website. If you are not satisfied with the product – or if product arrives damaged – contact us for return of the payment price.
Pricing and payment
Prices throughout the website are quoted in U.S. dollars, and payment can only be accepted in U. S. Dollars. Packing and delivery costs, if any, will be added to the total price of your purchase. While we make every effort to ensure that the products shown on our website are currently available at the price shown, we cannot guarantee that this will always be the case. If products you have ordered are unavailable, you will be notified as soon as possible.
The price you pay is the price of the products shown at the time you place your order, even if the price of the product has since changed.
Your payment card will be debited for your order at the time the order is placed. By submitting an online order with John Hardy’s Bar-B-Q website, you expressly agree not to request a ‘charge back’ of any fees or payments for said orders, and that no dispute with John Hardy’s Bar-B-Q will be raised with or adjudicated by the credit card company. Rather, you agree to contact John Hardy’s Bar-B-Q directly to resolve the issue or obtain a refund pursuant to the product.
Delivery information
Please see individual product sales pages for information about delivery and shipping charges, where applicable.
For products that require shipping, we will email you as soon as your order has been shipped, and will advise of the shipping method (if any) at that time.
Changes to Terms & Conditions for buying products online
We reserve the right to change these Terms & Conditions for buying products online from time to time. If this happens, we will notify you by posting the new Terms & Conditions for buying products online on the website.
I accept the terms and conditions as laid out in the Terms & Conditions.
Accept It